1. Signup, Login & Publish

How to SignUp on MyRx platform?

Step 1: Go to MyRx Signup Page

Step 2: Fill the Sign Up form.

Step 3: Click on SUBMIT button.

Step 4: Check for User Id and temporary Password received from MyRx admin on email / text message.
Step 5: Change password using temporary password.

Step 1: Go to MyRx Login Page

Step 2: Enter User Id and Password

Step 3: Click on Sign In! button.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Profile

Step 3: Click on the PUBLISH button to update the changes on your website.

Step 4: Publish Website confirmation message will pop up. Click on Publish button

Step 5: Click on the Ok button on the publish confirmation pop-up.

All the changes will be successfully published and the same will be reflected on your website.

2. Articles

Step 1: Go to MyRx Login Page

Step 2: Enter User Id and Password

Step 3: Click on Sign In! Button

Step 4: Go to Marketing -> Articles & Blogs -> Add Article (Button)

Step 5: Enter Title and SubTitle for the article
Step 6: Add a reference source for the article, if any.
Step 7: Choose a Category
Step 8: Type / Paste your article in the Description box

Step 9: Scroll Down, Choose a supporting Image for the article

Step 10: Click on the Save button.

Step 11: Go to Manage articles section and search the article
Step 12: Click on Publish for the required article

Step 13: Click on the Publish button for “Are you sure you want to publish your article?” confirmation pop-up.

Article will be published successfully and will be available on your website.

Step 1: Go to MyRx Login Page

Step 2: Go to Marketing -> Articles & Blogs
Step 3: Go to Manage articles section and search the article
Step 4: Click on Edit icon for the required article

Step 5: Make necessary changes in the Add Article section
Step 6: Click on Save button

Step 7: Preview/ Publish article from the Manage Article section

Step 8: Click on the Publish button for “Are you sure you want to publish your article?” confirmation pop-up.

All the changes made to the article will reflect on the website.

Step 1: Go to MyRx Login Page

Step 2: Go to Marketing -> Articles & Blogs
Step 3: Go to Manage articles section and search the article
Step 4: Click on Unpublish button

The article will be successfully removed from your website.

Step 1: Go to MyRx Login Page

Step 2: Go to Marketing -> Articles & Blogs
Step 3: Create a new article / search for an existing article in Manage Articles section
Step 4: Click on Preview for the required article

You will be redirected to the article preview page for your website.

Step 1: Go to MyRx Login Page

Step 2: Go to Marketing -> Articles & Blogs
Step 3 Search for an existing article in Manage Articles section

Step 4: Click on Delete icon for the required article

Step 5 : Click on the Delete option for the “ Are you sure you want to delete your article” popup. (This action can not be undone)

The requested article will be successfully removed.

3. Gallery

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Gallery

Step 3: Click on “Add Home page images” under the Home Image section.

Step 4: Select an Image from your PC/ Mobile.

Step 5: Click on the Update button on the top right corner.

Step 6: Go to Website -> Gallery
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

The homepage image will be updated and the same will be reflected on your website.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Gallery

Step 3: Click on “Add gallery images” under the Gallery Images section.

Step 4: Select an Image/ multiple images from your PC/ Mobile.

Step 5: Click on the Update button at the bottom of the Image Gallery page.

Step 6: Go to Website -> Gallery
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

The gallery images will be added and the same will be reflected on your website.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Gallery

Step 3: Search for the image to be deleted from the Image table.
Step 4: Click on ‘Delete’ action button against the image to be deleted.

Step 5: Click on the Update button at the bottom of the Image Gallery page.

Step 6: Go to Website -> Gallery
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

The gallery images will be added and the same will be reflected on your website.

4. Appearance

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Appearance

Step 3: Click on the color box under the “Theme Color” and select the desired color.

Step 4: Click on the Color box under Text color to choose a color contrasting with the theme color for elegant appearance.

Step 5: Select a desired theme from the dropdown under Current theme

Step 6: Click on the Preview button to review the appearance of your website.

Step 7:Click on the Update button.

Step 8: Go to Website -> Appearance
Step 9: Click on the Publish button to update the changes on your website.

Step 10: Publish Website confirmation message will pop up. Click on Publish button

Step 11: Click on the Ok button on the publish confirmation pop up.

The appearance of the website will be modified and the same will be reflected on your website.

5. Services

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Services -> Add service button

Step 3: Enter Service Name, Service Description and Price (if required).
Step 4: Click on the Save button.

Step 5: Service details will be saved successfully.Click Ok on the confirmation message.

Step 6: Go to Website -> Services
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

The newly added Service will be reflected on your website in the Services section.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Services
Step 3: Search for the required service by entering the service name on the Search box or by scrolling through the list of services.

Step 4: Click on the Edit button against the service to be modified.

Step 5: Make necessary changes in the Create Services section.
Step 6: Click on Update Button.

Step 7: Service details will be saved successfully. Click Ok on the confirmation message.

Step 8: Go to Website -> Services
Step 9: Click on the Publish button to update the changes on your website.

Step 10: Publish Website confirmation message will pop up. Click on Publish button

Step 11: Click on the Ok button on the publish confirmation pop up.

The modified Service will be reflected on your website under the Services section with the recent changes.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Services
Step 3: Search for the required service by entering the service name on the Search box or by scrolling through the list of services.

Step 4: Click on the Delete button against the service to be modified.

Step 5: Delete Service message will pop up, Click on Delete

Step 6: Service delete confirmation will pop up, Click Ok

Step 7: Go to Website -> Services
Step 8: Click on the Publish button to update the changes on your website.

Step 9: Publish Website confirmation message will pop up. Click on Publish button

Step 10: Click on the Ok button on the publish confirmation pop up.

The deleted Service will no longer be displayed on your website.

6. Testimonials

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Testimonials section, Click on “Add Testimonial”

Step 3: Enter the name of the reviewer in the “Testimonial Given By” textbox.

Step 4: Choose the date of review from the calendar under the “Testimonial Date” field.

Step 5: Fill in the Testimonial Content accordingly.

Step 6: Click on Add Image button to select an image of the reviewer , if any.

Step 7: Click on Save button

Step 8: Click Ok on the save success message.

Step 9: Go to Website -> Testimonials
Step 10: Click on the Publish button to update the changes on your website.

Step 11: Publish Website confirmation message will pop up. Click on Publish button

Step 12: Click on the Ok button on the publish confirmation pop up.

The Testimonial will be updated and the same will be reflected in the Testimonials section of your MyRx website.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Testimonials
Step 3: Search for the required Testimonial by entering the testimonial name in the Search box or by scrolling through the list of testimonials.

Step 4: Click on the Edit icon against the Testimonial to be modified.

Step 5: Make necessary changes in the Add Testimonial section.
Step 6: Click on Save Button.

Step 7: Testimonial details will be saved successfully. Click Ok on the confirmation message.

Step 8: Go to Website -> Testimonials
Step 9: Click on the Publish button to update the changes on your website.

Step 10: Publish Website confirmation message will pop up. Click on Publish button

Step 11: Click on the Ok button on the publish confirmation pop up.

The Testimonial will be modified and the same will be reflected in the Testimonials section on your MyRx website.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Testimonials
Step 3: Search for the required Testimonial by entering the testimonial name in the Search box or by scrolling through the list of testimonials.

Step 4: Click on the Delete icon against the Testimonial to be modified.

Step 5: Click on the Delete button on the delete confirmation pop up.

Step 6: Testimonial details will be deleted successfully.
Step 7: Go to Website -> Testimonials
Step 8: Click on the Publish button to update the changes on your website.

Step 9: Publish Website confirmation message will pop up. Click on Publish button

Step 10: Click on the Ok button on the publish confirmation pop up.

The deleted testimonial will no longer be displayed on your website.

7. Contact Info

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Contact Info

Step 3: Make necessary changes to Name, Email Id, Contact numbers and Date of Birth in the personal info section

Step 4: Click on Update Button.

Step 5: Contact details will be saved successfully.

Step 6: Go to Website -> Contact Info
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

The updated information will be published successfully on your website.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Contact Info -> Social Media Section
Step 3: Add/ Update your social media profile links.

Step 4: Click on Update Button.

Step 5: Contact details will be saved successfully.

Step 6: Go to Website -> Contact Info
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

The social media handles will be successfully linked to your website.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Contact Info

Step 3: Click on the “Add Profile Photo” button on the right side of the Contact Details page.

Step 4: Select a Photo from your Mobile/PC storage.
Step 5: Click on Update Button.

Step 6: Contact details will be saved successfully.

Step 7: Go to Website -> Contact Info
Step 8: Click on the Publish button to update the changes on your website.

Step 9: Publish Website confirmation message will pop up. Click on Publish button

Step 10: Click on the Ok button on the publish confirmation pop up.

Profile picture will be successfully published on your website.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Contact Info

Step 3: Make necessary changes to Address Lines in the Address section
Step 4: Add a Map link for the address in the Ember map box. (How to embed a map?)

Step 5: Click on Update Button.

Step 6: Contact details will be saved successfully.

Step 7: Go to Website -> Contact Info
Step 8: Click on the Publish button to update the changes on your website.

Step 9: Publish Website confirmation message will pop up. Click on Publish button

Step 10: Click on the Ok button on the publish confirmation pop up.

The address information will be published successfully on your MyRx website.

8. Profile

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Profile

Step 3: Make necessary changes to Registration number in Profile Details page.

Step 4: Click on Update Button.

Step 5: Profile details will be saved successfully.

Step 6: Go to Website -> Profile
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

The Registration number will be published successfully on your website.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Profile

Step 3: Select your specialty from the Specialization dropdown.

Step 4: Click on Update Button.

Step 5: Profile details will be saved successfully.

Step 6: Go to Website -> Profile
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

The Specialization will be published successfully on your website.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Profile

Step 3: Add number of years to “Years of Practice” field in Profile Details page.

Step 4: Click on Update Button.

Step 5: Profile details will be saved successfully.

Step 6: Go to Website -> Profile
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

Years of practice will be published successfully to the Experience field in the About section of your website.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Profile
Step 3: Add/ Update your qualification in the “Education” field in Profile details page. (Add multiple qualifications separated by commas)

Step 4: Click on Update Button.

Step 5: Profile details will be saved successfully.

Step 6: Go to Website -> Profile
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

The educational qualifications will be published successfully to the Qualification field of About section on your website.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Profile
Step 3: Add/ Update your display Bio in the “Bio” field in Profile details page. (Add multiple details separated by commas)
Example : Neurologist, Neurosurgeon, Professor, Motivational Speaker, 15+ Year Experience, Pune

Step 4: Click on Update Button.

Step 5: Profile details will be saved successfully.

Step 6: Go to Website -> Profile
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

The bio will be published successfully and can be viewed on the homepage of your website.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Profile
Step 3: Add description in the editor under About me section.

Step 4: Click on Update Button.

Step 5: Profile details will be saved successfully.

Step 6: Go to Website -> Profile
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

About me description will be published successfully to the About section on your MyRx website.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Profile
Step 3: Add description in the editor under the Research section.

Step 4: Click on Update Button.

Step 5: Profile details will be saved successfully.

Step 6: Go to Website -> Profile
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

Research description will be published successfully to the Research section on your MyRx website.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Profile
Step 3: Add description in the editor under the Awards section.

Step 4: Click on Update Button.

Step 5: Profile details will be saved successfully.

Step 6: Go to Website -> Profile
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

Awards description will be published successfully to the Awards section on your MyRx website.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Profile
Step 3: Add description in the editor under the Recognitions section.

Step 4: Click on Update Button.

Step 5: Profile details will be saved successfully.

Step 6: Go to Website -> Profile
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

Recognition description will be published successfully to the Recognitions section on your MyRx website.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Profile
Step 3: Add description in the editor under the Affiliations section.

Step 4: Click on Update Button.

Step 5: Profile details will be saved successfully.

Step 6: Go to Website -> Profile
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

Affiliation description will be published successfully to the Affiliations section on your MyRx website.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Profile
Step 3: Add description in the editor under the Memberships section.

Step 4: Click on Update Button.

Step 5: Profile details will be saved successfully.

Step 6: Go to Website -> Profile
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

Membership description will be published successfully to the Memberships section on your MyRx website.

9. Clinic

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Clinic Details

Step 3: Click on the “Add Clinic” button at the bottom of the clinic details page.

Step 4: Enter your Clinic Name in the clinic name field
Step 5: Enter your clinic Address, City, Zipcode and Phone number in the respective fields.
Step 6: Select your State from the drop down list.
Step 7: Enter your average consultation time in the “Time slot in minutes” text box.
Step 8: Paste the google map link for your clinic location in the “Google Maps location link” text box.
Step 9: Enter “Available from” and “Available to” times for the respective clinic.
Step 10: Select the available days for the respective time slot.

Step 11: Click on Update Button.

Step 12: Go to Website -> Clinic Details
Step 13: Click on the Publish button to update the changes on your website.

Step 14: Publish Website confirmation message will pop up. Click on Publish button

Step 15: Click on the Ok button on the publish confirmation pop up.

The clinic will be added successfully and it will be live on your website for receiving appointments.
To disable online appointment for a clinic kindly leave the time slots blank

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Clinic Details

Step 3: Find the Clinic to be deleted from the list of clinics.

Step 4: Clinic on the Delete icon against the clinic to be deleted.

Step 5: Click on Update Button.

Step 6: Go to Website -> Clinic Details
Step 7: Click on the Publish button to update the changes on your website.

Step 8: Publish Website confirmation message will pop up. Click on Publish button

Step 9: Click on the Ok button on the publish confirmation pop up.

Once published, the clinic will be deleted from your MyRx profile and website.
The action cannot be reversed.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Clinic Details

Step 3: Search the clinic to be updated and make only necessary changes in the next steps.

Step 4: Edit your Clinic Name in the clinic name field.
Step 5: Edit your clinic Address, City, Zipcode and Phone number in the respective fields.
Step 6: Edit your State from the drop down list.
Step 7: Edit your average consultation time in the “Time slot in minutes” text box.
Step 8: Paste the google map link for your clinic location in the “Google map location link” text box.
Step 9: Edit “Available from” and “Available to” time for the respective clinic.
Step 10: Select the available days for the respective time slot.

Step 11: Click on Update Button.

Step 12: Go to Website -> Clinic Details
Step 13: Click on the Publish button to update the changes on your website.

Step 14: Publish Website confirmation message will pop up. Click on Publish button

Step 15: Click on the Ok button on the publish confirmation pop up.

The clinic details will be updated successfully and it will be live on your website for receiving appointments.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Clinic Details

Step 3: Search the clinic to be updated and make only necessary changes in the next steps.

Step 4: Edit “Available from” and “Available to” time for the respective clinic.
Step 5: Select the available days for the respective time slot.

Step 6: Click on Update Button.

Step 7: Go to Website -> Clinic Details
Step 8: Click on the Publish button to update the changes on your website.

Step 9: Publish Website confirmation message will pop up. Click on Publish button

Step 10: Click on the Ok button on the publish confirmation pop up.

Consultation timings for the clinic will be updated successfully. To disable online appointment for a clinic kindly leave the time slots blank.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Clinic Details

Step 3: Open any Clinic and go to “Google Map Location Link” option.

Step 4: Click on the “How to create google map link” link.

You will be redirected to “Google Maps Help” page, go through the document to embed a map link.

10. Analytics

Step 1: Go to MyRx Login Page

Step 2: Go to Analytics -> Reports & Analytics

Step 3: Go to Monthy Reports section.

Step 4: Select any “Report Type” from the dropdown given.
Step 5: Select any Month from the dropdown given.
Step 6: Select any Year from the dropdown.

Step 7: Click on “Generate” button.

Monthly report file will be downloaded to your system.

Step 1: Go to MyRx Login Page

Step 2: Go to Analytics -> Reports & Analytics

Step 3: Go to General Reports section.

Step 4: Select “Search Patient Report” option from the dropdown given.

Step 5: Click on “Generate” button.

All patient report file will be downloaded to your system.

11. Patient

Step 1: Go to MyRx Login Page

Step 2: Go to Patient -> New Patient

Step 3: Fill in the “Basic Details” & “Contact Details” in the Profile Section.

Step 4: Fill in the “Vital Details” in the Vital section.

Step 5: Fill in the Medical History details & upload the required documents.

Step 6: Click on the Save button.

A new patient will be successfully added to your database.

Step 1: Go to MyRx Login Page

Step 2: Go to Patient -> Search Patients

Step 3: Enter the Name of the patient in the Patient Name box.
Step 4: Click on the Search button.


Step 1: Go to MyRx Login Page

Step 2: Go to Patient -> Search Patients

Step 3: Search for any patient by entering the patient's name in the “Patient name” search box.

Step 4: Click on the “View & Edit” option in the Action section on the right.

Step 5: Edit the details which are required and click on Save.

The patient's edited details will be updated.

Step 1: Go to MyRx Login Page

Step 2: Go to Patient -> Feedback

Step 3: Click on “View Feedback” from any of the following feedback.

You can view the feedback details & add them to your Testimonial if needed.

Step 1: Go to MyRx Login Page

Step 2: Go to Patient -> View Prescriptions

Step 3: Enter the patient’s name in the “Patient Name” textbox.
Step 4: Click on the Search button.

Step 5: Click on View Presciption on the right side.

You will be able to view the patient’s prescription and download it if needed.

Step 1: Go to MyRx Login Page

Step 2: Go to Patient -> Invoices
Step 3: Click on the “Add Invoice” button.

Step 4: Enter the Patient’s Name or Patient ID.
Step 5: Enter Payment Mode.

Step 6: In the Particulars section, Enter Particulars, Details(if required), Rate, Quantity, and Tax details
Step 7: The total amount would be calculated automatically, Click on Generate Invoice.

The invoice will be generated, you will get a popup to download the same.

12. Treatments

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Treatments

Step 3: Click on the “Add Testimonials” button.

Step 4: Enter the Treatment Name, Description(if needed), Link(if needed), and Icon(if required).
Step 5: Click on the Save button

Treatment saved successfully message will popup click on Ok.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Treatments

Step 3: Search for the treatment you want to edit in the Search box.

Step 4: Click on the Edit button on the right side of the treatment.

Step 5: Make the changes as per the requirement, Click on Update.

Treatment saved successfully message will popup click on Ok.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Treatments

Step 3: Make sure all the treatments are updated and ready to be published. Click on the Publish button on the right.

Step 4: Publish confirmation message will pop up. Click on Publish.

The treatments will be published on your website successfully. Click Ok.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> Treatments

Step 3: Search for the treatment you want to delete in the Search box.

Step 4: Click on the Delete icon on the right.

Step 5: A delete confirmation message will pop up, Click on Delete.
The selected treatment will be successfully deleted, click on Ok.

13. FAQ's

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> FAQs

Step 3: Click on the “Add FAQ” button.

Step 4: Enter the Question & Response as per required. You can also edit the Font, Format, Font size, etc for the text.


Step 5: Click on the Save FAQ button.

A new FAQ will be successfully added.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> FAQs

Step 3: Click on the Edit button on the right side of the FAQ you wish to edit.

Step 4: Make the changes as per the requirement, Click on Update FAQ.

The FAQ will be successfully updated.

Step 1: Go to MyRx Login Page

Step 2: Go to Website -> FAQs

Step 3: Click on the Delete icon on the right of the FAQ you wish to delete.

Step 4: A delete confirmation message will pop up, Click on Delete.

The selected FAQ will be successfully deleted.

14. Appointment

Step 1: Go to MyRx Login Page

Step 2: Go to Appointments -> View & Manage

Step 3: Click on Book Appointment Button to open the Appointment booking form.

Step 4: Click on the Online Consulting button.

Step 5: If it's a follow-up, check the “Is Followup” checkbox.
Step 6: Select the Duration for the online consulting as required.
Step 7: Choose a date from the calendar under Consultation Date.

Step 8: Click the Check Availability button to choose a time slot for the required date in the “Select Slot” option.

Step 9: Enter the First Name, Last Name, Age, Gender, Email & Mobile number of the patient.
Step 10: Check the “Send Payment request to the patient” box if you wish to share a payment request with the patient by mail.

Step 11: Click on the “Book Appointment” button.

Step 12: Click Ok on the success message of the appointment.

Step 1: Go to MyRx Login Page

Step 2: Go to Appointments -> View & Manage

Step 3: Click on Book Appointment Button to open the Appointment booking form.

Step 4: Click on the In-Clinic Appointment button.

Step 5: Select the Clinic from the dropdown menu.
Step 6: If it's a follow-up, check the “Is Followup” checkbox.
Step 7: Select the Duration for the In-clinic appointment.
Step 8: Choose a date from the calendar under Consultation Date.

Step 9: Click the Check Availability button to choose a time slot for the required date in the “Select Slot” option.

Step 10: Enter the First Name, Last Name, Age, Gender, Email & Mobile number of the patient.
Step 11: Check the “Send Payment request to the patient” box if you wish to share a payment request with the patient by mail.

Step 12: Click on the “Book Appointment” button.

Step 13: Click Ok on the success message of the appointment.

Step 1: Go to MyRx Login Page

Step 2: Go to Appointments -> View & Manage

Step 3: Enter the patient’s name in the search box and click on Search.

Step 4: Click on the Reschedule button on the right.

Step 5: Modify the Date and Time for the appointment.

Step 6: Click on Update Appointment.

The requested Online/ In Clinic appointment will be rescheduled.

Step 1: Go to MyRx Login Page

Step 2: Go to Appointments -> View & Manage

Step 3: Enter the patient’s name in the search box and click on Search.

Step 4: Click on the Dropdown button beside the Reschedule option and click on “Cancel”.

Step 5: Click Reject in the Reject Appointment pop-up.

The requested Online/ In Clinic appointment will be cancelled.

Step 1: Go to MyRx Login Page

Step 2: Go to Appointments -> View & Manage

Step 3: Enter the patient’s name in the search box and click on Search.

Step 4: Click on the Dropdown button beside the Write prescription option and click on “Previous Diagnosis”.

You can view the previous diagnosis of the patient with the date.

Step 1: Go to MyRx Login Page

Step 2: Go to Appointments -> Unavailability

Step 3: Click on Add New Unavailability button.

Step 4: Enter the date range according to your unavailability in the Date Range option & click on Apply, The days will be calculated automatically.

Step 5: Enter the unavailability information in the Description option.
Step 6: Select the Type of unavailability. Example: Clinic, Online, or Both.
If you have selected Clinic, select the clinic for which you will be unavailable.
Step 7: If necessary, write a statement outlining your absence that you want to send to patients via email.

Step 8: Click on Save.

Your Unavailability will be saved successfully.

Last update on 08 June 2022