Privacy Policy

Scroll Down

Privacy Policy for MyRx

This is the Privacy Policy for MyRx, accessible from

Platinoid Technologies Pvt. Ltd. urges you to carefully read and review this Privacy Policy Statement before accessing or using the company’s Web Application marketed under the brandname of MyRx with product line as MyRx Effect, MyRx Connect, MyRx Engage (hereinafter referred to as “MyRx”). If you proceed to access or use this Web and Mobile Application, you are agreeing to abide by this Privacy Policy Statement, without any exceptions. You may not access or use this Web and Mobile Application if you do not agree to this Privacy Policy Statement. Platinoid Technologies Pvt. Ltd, its subsidiaries, its affiliates and its group companies (hereinafter referred to as “MyRx”) reserve the right to add, remove or modify this information at any time without any prior notification.

We are committed to protecting the privacy of personal information and to handling the personal information in a responsible manner in accordance with the relevant privacy legislation in the countries of our operations (referred to as privacy legislation).

This Privacy Policy explains how we collect, use and disclose your personal information, how you may access that information and how you may seek the correction of any information. It also explains how you may make a complaint about a breach of privacy legislation.

From time to time we may make changes to our policy, processes and systems in relation to how we handle your personal information. We will update this Privacy Policy to reflect any changes. Those changes will be available on our Web and Mobile Application.

Collection of Information

  • The Web and Mobile Application is not designed to collect and/or receive any personally identifiable information by itself. MyRx is not able to identify you personally unless you access Web and Mobile Application and/or provide any personally identifiable information.

  • Active collection of information: MyRx collects personal information in various ways, such as over phone or in writing, in person or over the internet through that you enter into data fields on MyRx Web sites. For example, you may submit your name, postal address, email address, and/ or other information in order to receive information about various subjects. To protect your privacy, you should not provide MyRx with any information that is not specifically requested.

  • Passive Collection of information: MyRx Web and Mobile Applications may collect information about your visits to MyRx Web sites without you actively submitting such information. This information may be collected using various technologies, such as cookies, Internet tags, and web beacons. Passive information collection technologies can make your use of the Web and Mobile Application easier by allowing MyRx to provide better service, customize sites based on consumer preferences, compile statistics, analyse trends, and otherwise administer and improve the Web and Mobile Application. Such information collected by these technologies cannot be used to identity you without additional identifiable information.

Intended Use of Information

  • MyRx will use the personal information you provide through the Web and Mobile Application to respond to your questions, have efficient communication and to provide you with efficient customer service. After you have entered personal information into a form or data field on the Web and Mobile Application, MyRx may use certain identifying technologies to allow that Web and Mobile Application to "remember" your personal preferences, such as sections of the Web and Mobile Application that you visit frequently and, if you choose, your user ID.

  • MyRx do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our Web and Mobile Application, conducting our business, or servicing you, so long as those parties agree to keep this information confidential and the data is used only for the activities we have asked them to perform.


  • MyRx does not support “spamming". Spamming is defined as sending unsolicited emails, usually of a commercial nature, in large numbers and repeatedly to individuals with whom the sender has had no previous contact or who have declined to receive such communications. In contrast, MyRx may send periodic emails to its visitors on area of interest expressed by them, however giving you the choice of opting out of such service.

Non-Disclosure of Information

  • Personal information on the Web and Mobile Application may be accessed by MyRx, by certain companies with which MyRx may conduct joint programs, and by individuals and entities with whom MyRx contracts to carry out business activities for MyRx.

  • MyRx may share the personal information with third-party, if it is required for further processing or connection to its business. During this time the information shared will be in accordance with the confidentiality agreement with the third party and applicable law for the intended purpose for which the Information was originally collected and shall ensure all such third parties comply with MyRx’s Privacy Policy.

  • We may release your personal information when we believe release is required to comply with applicable law. We may release personal health information if, in our judgment after review, the release is compelled by law or regulation.

Protection of personal information

  • MyRx will maintain adequate technical and organizational security measures to protect personally identifiable information. As a policy, MyRx secures each web page that collects personal information; however, the confidentiality of personal information transmitted over the Internet will not be guaranteed. We urge you to exercise caution when transmitting personal information over the Internet.

  • MyRx is not obliged to store your Information for a period which is beyond the intended purpose for which such Information was collected or submitted.

Links to other Web and Mobile Applications

  • This Privacy Policy applies only to MyRx's Web and Mobile Applications. MyRx may provide links to other Web and Mobile Applications, which we believe, may be of interest to you. MyRx is not responsible for the content on such Web and Mobile Application, your access to such Web and Mobile Application links, security of personal information that you provide or any information collected by that Web and Mobile Application. The risk of accessing such Web and Mobile Applications is solely yours

Right to access your personal information on the Web and Mobile Application

  • If you have questions about the use, amendment, or deletion of personal information that you have provided to us, or if you would like to opt out of future communications from an MyRx business or a particular MyRx program, please contact us by clicking on the "Contact Us" link on the Web site you are visiting or by emailing us at

  • In all communications to MyRx, please include the email address used for registration (if applicable), the Web and Mobile Application address and a detailed explanation of your request. If you would like to delete or amend your personal information and are contacting us by email, please put "Deletion Request" or "Amendment Request", as applicable, in the subject line of the email. We will do our best to respond to all reasonable requests in a timely manner.

Change in Policy

  • MyRx reserves the right to amend this Privacy Policy without prior notice to reflect technological advancements, legal and regulatory changes and good business practices. If MyRx changes its privacy practices, a new Privacy Policy will reflect those changes and the effective date of the revised Privacy Policy will be set forth in this paragraph.

  • This Privacy Policy was last updated on 27.08.2018 and is effective as of that date.